Introduction
Sometimes users will make a mistake when registering or might make duplicated registrations. When that happens, you might want to update the registration to make sure there is not an error or duplicate registration.
How to Update or Delete a Registration
Proceed to the Event Analytics in the Admin Menu. Then click on Details for the event, which has a registration that needs to be changed. You will see the Update and Delete buttons next to each registrant.
To update a registration, click on Update. This will take you to a screen where you can edit the names, email, affiliation, and contact settings. Click on Edit Registration to save the changes.
To delete a registration, click on Delete. You will be taken to a screen showing the registration. If you wish to delete the registration, type YES into the field marked.
Then click Delete User. The registration will be deleted.
Notes
- Deleting a user is not a ban; anyone deleted can re-register at any time.
- Updating one registration will not update all other registrations for that person.
- Custom field inputs can be updated in the Additional Field Data
